• ISSN [ Online ] : 3139-0862

Volume 1 - Issue 4, September - October 2026

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Volume 1 - Issue 4, September - October 2026


📑 Paper Information
📑 Paper Title AI-Assisted Petition Management System for Efficient Grievance Classification and Tracking
👤 Authors Deepaharini V, Dharshini S, Dharshini S, S. Abishree
📘 Published Issue Volume 1 Issue 4
📅 Year of Publication 2026
🆔 Unique Identification Number IJCSED-V1I4P23
📝 Abstract
This paper presents a web-based AI-assisted Petition Management System built with Java Spring Boot, MySQL, HTML, CSS, and JavaScript. It combines petition submission and tracking with rule-based category handling, department routing, priority assignment, basic sentiment and language checks, description previews, and duplicatecandidate detection. The interface provides 52 category options and ten language options, which are distinguished from the narrower backend rules described in the available project details. Manual functional checks were reported, but no quantitative accuracy or performance evaluation was supplied. The system is presented as a rule-based decision-support application, not a trained machine-learning model.
📝 How to Cite
Deepaharini V, Dharshini S, Dharshini S, S. Abishree, "AI-Assisted Petition Management System for Efficient Grievance Classification and Tracking" International Journal of Computer Science and Engineering Development, V1(4): Page(172-175) September - October 2026. ISSN: 3139-0862. www.ijcsed.com. Published by Scientific and Academic Research Publishing.